{"id":239,"date":"2004-10-09T13:06:42","date_gmt":"2004-10-09T04:06:42","guid":{"rendered":"http:\/\/www.f00-042.204.183.203.fs-user.net\/blog\/2004\/10\/good-experience-the-basics-of-customer-experience.html"},"modified":"2004-10-09T13:06:42","modified_gmt":"2004-10-09T04:06:42","slug":"good_experience","status":"publish","type":"post","link":"https:\/\/bookslope.jp\/blog\/2004\/10\/good_experience.html","title":{"rendered":"Good Experience &#8211; The Basics of Customer Experience"},"content":{"rendered":"<p>Good Experience &#8211; The Basics of Customer Experience<br \/>\n<a href=\"http:\/\/www.goodexperience.com\/blog\/archives\/000068.php\">http:\/\/www.goodexperience.com\/blog\/archives\/000068.php<\/a><\/p>\n<blockquote><p>A recent Wall Street Journal piece [1] talked about the trouble that major wireless carriers are having selling advanced services to their subscribers. Despite adding features to cell phones like messaging, music, and video, companies are finding that most customers just want to make phone calls. The Journal reports that &#8220;what is important for users is price, network coverage, simplicity of offers and ease of paying.&#8221; <\/p><\/blockquote>\n<p>\u9867\u5ba2\u3068\u3044\u3046\u304b\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u4e00\u756a\u91cd\u8981\u306a\u3053\u3068\u3092\u5fd8\u308c\u3066\u306f\u306a\u3089\u306a\u3044\u3068\u3044\u3046\u3088\u3046\u306a\u3053\u3068\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u691c\u7d22\u30a8\u30f3\u30b8\u30f3\u3092\u4f8b\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u6700\u5148\u7aef\u6280\u8853\u306b\u9032\u3080\u306e\u3082\u3044\u3044\u3051\u3069\u3001\u65e9\u304f (\u7d50\u679c\u304c) \u898b\u308c\u3066\u308f\u304b\u308a\u3084\u3059\u3044\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3067\u60c5\u5831\u304c\u5f15\u304d\u51fa\u305b\u308b\u3053\u3068\u304c\u4e00\u756a\u91cd\u8981\u306a\u3053\u3068\u306a\u306e\u3067\u3001\u305d\u3053\u3092\u57fa\u672c\u306b\u3057\u305f\u958b\u767a\u30fb\u8a2d\u8a08\u3092\u3057\u306a\u3044\u3068\u3088\u3044\u7d50\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3092\u8a00\u3063\u3066\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Good Experience &#8211; The Basics of Customer Experience http:\/\/www.goodexperience.com\/blog\/archives\/000068.p [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tags":[75],"class_list":["post-239","post","type-post","status-publish","format-standard","hentry","category-study","tag-ux","missing-thumbnail"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/posts\/239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/comments?post=239"}],"version-history":[{"count":0,"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/posts\/239\/revisions"}],"wp:attachment":[{"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/media?parent=239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/categories?post=239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bookslope.jp\/blog\/wp-json\/wp\/v2\/tags?post=239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}