「Webビジネスに必要なサイト再構築の考え方と実践」で書いたからというわけではないのですが、最近UCDに興味があります。
そこで「エクスペリエンス・デザイン」について書かれたサイトがあったので紹介します。
AIGA – AIGA Experience Design
http://www.aiga.org/content.cfm?ContentAlias=experiencedesign
AIGA – What is experience design?
http://www.aiga.org/content.cfm?contentalias=what_is_ed
- We solve problems of organizational connection and communication
We understand how the organization relates to its internal and external constituents – people (employees, customers, investors, etc.) and organizations (customers, suppliers, partners, competitors, peers, etc.) – as well as the technology and market environment.
- We solve problems of understanding people, in ways useful for business and design
We understand people’s character, behavior, and context-the patterns and complexities of their daily lives
- We solve problems of deciding what to make
We conceive, envision, and inform what products, services, and communications to make
- We solve problems of making things well
We are skilled at making products, services, and communications useful, usable, and desirable
また、PDFファイルとしてもあるようです (↓)。
Problems solved by experience design professionals
http://www.aiga.org/resources/content/5/4/7/documents/Artifact_Terry_problems.pdf
